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Urban Nerds Store Returns Policy

We’re pretty sure that once you’ve got your hands on an exclusive Nerds t-shirt, you’re going to want to keep hold of it! However if for any reason you’re not happy, please return your items to us within 10 days of receipt, in their original condition and packaging and in the original zip-lock pack in which they were delivered.

We will issue a full refund (excluding any delivery charges) or exchange the product, stock depending.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. We will only refund the costs of postage where the item returned is faulty or you have been sent the wrong item.

We cannot accept responsibility for parcels that are lost in transit and for returns that do not reach us, so please ensure you send your item Recorded Delivery and keep hold of the proof of posting you were given.

To make a return please email returns@urban-nerds.com

Copyright Urban Nerds © 2012. All Rights Reserved. Thames Collective
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